You can leverage the rich features of KSILinX to facilitate native Screen Pops of SAP R/3 in a CTI/Contact Center environment and also use KSI FaxLocator to integrate Fax Interactions in a CTI environment. KSI FaxLocator® The traditional Fax interactions can now be easily integrated with the business applications provided in SAP R/3 or CRM applications or any other application in a Call Center environment more effectively by using our innovative product KSI FaxLocator®. It is developed to automate fax delivery to Contact Center Representatives through eMail. Features:  Automatic delivery, storage and retrieval of inbound faxes Skills/Group based routing Customizable routing strategy Paperless solution Web front end with integrated Fax Viewer Can be easily integrated to a corporate intranet Consolidated view of fax message and related enterprise system data SMTP compliant eMail servers (i.e. MS-Exchange, Eudora, etc.,) Faxes accessible throughout the enterprise via intranet Powerful search capability to locate and view faxes Fax statistics reporting Easy and efficient archiving mechanism Quick and simple fax status retrieval Simple administrative features Click here to download detailed Product Brochure.                                                                              Products-KSILinX/Previous Page

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