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Lucent Technologies' Customer Relationship Management Solutions help companies connect with their customers. Lucent Technologies offers industry leading Customer Relationship Management (CRM) solutions that help organizations build and sustain profitable long-term relationships with their customers. These solutions integrate with multi-vendor technologies across the enterprise. Lucent Technologies understands that teaming with key technology vendors and system integrators is desirable and essential for complete, successful CRM implementations. Lucent's portfolio of solutions includes multimedia customer care and computer telephony applications, customer relationship management software, predictive dialing solutions and interactive voice response products. Lucent Technologies CRM Solutions Alliance Network members are best-of-breed information technology companies working together for a common goal - to help their mutual customers implement a successful CRM strategy. KSI is a member of Lucent's CRM Solutions Alliance Network & offers Consulting, Implementation & System Integration services.
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