|
|
||
|
Genesys Telecommunications Laboratories, Inc. provides interaction management solutions for the enterprise contact center, e-business and service provider markets. Genesys pioneered the field of computer telephony integration (CTI) and today is focused on providing contact center applications that enable companies to seamlessly manage interactions with their customers across all communications media - phone, e-mail, and the web. Genesys' software benefits businesses by reducing operating costs and improving the quality of individual interactions, which over time drive customer loyalty and revenues. They provide interaction management solutions for the enterprise contact center, e-businesses, and service providers. Genesys solutions enable companies to seamlessly manage interactions with their customers across all communications media - phone, e-mail and the web. The result is a consistent and positive interaction every time. KSI Corporation as one of the System Integrator (SI) Partners are integrators and consultants who provide value-added services based on Genesys solutions. SI services include: business analysis and redesign, change management, site planning, project management, software installation, integration, training, outsourcing/facilities management, and custom applications development.
|
||
|
[Home] [Corporate Profile] [Professional Services] [Solutions] [Products] [Partners] [Resources] [Career] [Contact Us]
 Copyright © 2001 by KSI Corporation. All Rights Reserved. |
